test for Ethics One -- massage ethics from NCBTMB/AMTA-approved continuing education provider--part of online home study class

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1. What are ethics?

a system of massage techniques
b. the law
c. a set of principles of right conduct
d. impossible ideals

2. What does the text say is the earliest date for massage ethics?

a. 1776
b. 1980
c. 1943
d. 1800

3. A normative ethics course on massage can be described as…

a. discussing standards of right and wrong conduct in the profession
b. studying the ethics of primitive tribes
c. examining laws governing massage
d. discussing how things that were once considered immoral have become moral over time

4. Part of providing the best possible professional service is---

a .for the therapist to assure the client they have a medical background
b. to have many technicians on staff
c. taking the time to provide a clean establishment, to learn new techniques and to provide an atmosphere of soothing comfort
d. insist clients schedule their next appointment before leaving

5. Substandard work by a therapist reflects poorly on…

a. the whole profession
b. the client
c. the landlord
d. the area

6. What attracts and keeps business?

a. the quality of work the therapist does
b. discount coupons
c. advertising
. neon signage

7. If a therapist wants to claim a professional affiliation, they can...

a. create their own documents
b. join the organization
c. borrow a certificate from a friend
d. claim it without having to join

8. Before attending any school, what should the therapist do?

a. make sure the school is approved or registered
b. find out if they teach ballroom dancing
c. discover if there is a Christmas party
d. ask the school if they are approved

9. According to a recent survey published by the American Massage Therapy Association, what percent of consumers seek massage purely for pleasure?

a. 40%
b. 90%
c. 6%
d. 3%

10. If a therapist has an office next to a chiropractor, can the therapist pretend to work for a chiropractor to increase business?

a. yes
b. only if the chiropractor office is within 100 feet
c. no
d. only when advertising

11. What is the word for a situation where massage could be harmful?

a. malicious
b. contraindication
c. liability
d. byrbeeware

12. Which of the following are CONTRAindications for massage?

a. bruising, cuts, abrasions, sunburn, undiagnosed pain, and mysterious inflammation
b. myopia and stigmatism
c. cramps and back soreness
d. charley horses

13. Asking for information and using it to evaluate if the therapy will be advantageous to the client is an ---

a. intrusion into the privacy of the client
b. ethical responsibility
c. unnecessary red tape
d. inconvenience for the client and a business killer

14. How should the therapist approach professional knowledge and competence?

a. by maintaining and improving these qualities
b. assume it will never come up
c. the therapist should rely on colleagues to cover for them
d. they do not need it if they have their license

15. What should the therapist avoid when advertising?

a. giving the address
b. giving out prices
c. advertising what is not being offered or which is available only with a hitch
d. being too candid

16. If the client asks for the credentials of a therapist ---

a. they should be required to fill out a request form
b. credentials need only be shown to the licensing agency
c. they should be communicated correctly without deceit
d. it is nice to embellished a bit to impress the client

17. How should client information be treated?

a. the client has a right to expect confidentiality
b. since the client told the therapist, the client does not expect any protection
c. only forms the client signs marked private need be kept confidential
d. there are no ethics concerning the confidentiality of client information

18. Videotaping or recording a client session without their consent violates…

a. their reasonable expectation of privacy
b .the law in some jurisdictions (like California)
c. ethics
d. all of the above

19. What is one thing the therapist does in obtaining consent for massage?

a. by making sure both parties know what is going to occur
b. by the presence of the client
c. no consent is necessary
d. by getting them into a treatment room

20. What is another element of the therapist establishing consent with the client?

a. assume
b. check the driver’s license of the client
c. no consent is required
d. post the prices

21. What should the therapist do if the client terminates the massage?

a. end contact and step away from the table
b. try to convince the client to stay
c. sell the client a product on the way out
d. scold them

22. What does proper draping do?

a. goes a long way in enabling the client to overcome vulnerability and relax
b. enables the massage to precede more easily than if the client was clothed
c. looks seemly
d. allows you to turn down the heat and reduces utility bills

23. Where is one of the best places for the therapist to learn proper draping?

a. mother
b. fellow therapists
c. school
d. from the client

24. How should the establishment set forth a policy regarding refusing service?

a. clearly post the policy in the lobby
b. change the subject when asked
c. do not say anything until the issue comes up
d. there doesn’t need to be one, everyone can play it by ear

25. If the client initiates sexual conversation, what should the therapist do?

a. tell the client to stop talking or immediately change the subject and, if it becomes necessary, terminate the massage
b. ignore the client and let him or her continue
c. treat it as a joke
d. hurt them till they squeal

26. Should the therapist sell products?

a. the type of products should be carefully reviewed
b. of course--that is how people make money
c. no
d. only big ticket items

27. If the client tells the therapist personal things about themselves, should the therapist ask for more details?

a. the therapist should not pry
b. yes--sounding interested will bring the client back
c. yes if the client is new
d. yes, because they will always come back to dump their problems…except when they don’t have any

28. What are the dangers of a therapist giving a client personal advice?

a. the client may be too embarrassed to return to the therapist if they didn’t follow the advice
b. the therapist is not qualified to give personal advice
c. the client may blame the therapist for a bad outcome even if they didn’t follow the advice
d. all of the above

29. In regard to personal beliefs…

a. the therapist should not judge
b.the therapist should not attempt to inflict personal beliefs on the client
c.discussions about politics and religion are not conducive to relaxation
d.all of the above

30. What are the actions the Ethics and Standards Committee can take against a wayward therapist?

a. the Committee can revoke the certificate of a therapist, put a therapist on probation or simply require more education
b. the Committee can have the therapist fired
c. the Committee can have the therapist tear up the diploma of a school
d. the Committee can have the therapist incarcerated

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